Gavin Baker
@GavinSBaker · 2 mars 2024
There is circa $500 billion of customer service spend that effectively sits behind those automated call trees - i.e. human beings assisted by software. I am hearing from multiple companies that they are having Klarna like experiences where they cut their customer support spend
Elon Musk
@elonmusk
True
21:20 · 2 mars 2024 · 34,6 k vues
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